Fast, Seamless &
Transparent
The future of mortgage lending from Target.
Time forthe Revolution
- Mortgages haven’t changed for almost a century, unable to break free from tradition.
- Constantly shifting regulation, processes built on top of processes, restricted by legacy systems
- A lack of investment has halted innovation.
- We understand the pressures.
- But the industry has reached a tipping point. Technology has evolved so it’s now possible, and necessary, to redefine the mortgage process.
The Challenges
High operational costs for lenders
Data only needs to be entered once, meaning less repetition, less admin and paperwork and less manual intervention.
Automatically imported banking data and digital document uploads are just two features that help streamline and speed up the process.
Inefficient intermediary portals for brokers
A better, more transparent and seamless experience both for the customer and the broker.
We make it easy for brokers to do their job – track the application, keep customers up-to-date, and keep them happy.
Low customer satisfaction and trust
Full transparency, open banking and other third-party API integrations cut out weeks of waiting and make virtually instant decisions – driving customer satisfaction.
Long term engagement is ensured by using 1-click re-mortgages on the mortgage management portal.
Origination
Mortgage origination is complex, involving a host of third parties and their systems that don’t talk to each other. Neither do they talk to you, the lender.
You have the power to do something – to make customer dreams become a reality.
We’ve built a way to directly address deep-rooted issues in the market. We’ve created a new normal for the industry.
Using cutting edge technology and behavioural science, we’ve streamlined the origination workflow for lenders, brokers and customers.
You’ll get reduced operating costs, increased broker throughput and simplified admin.
The Mortgage Hub can turn an average 14-day completion into less than 2 days.
Post Completion
Retention is one of the key battlegrounds for mortgages today. Costly commission and incentives are used to encourage customers to re-mortgage with their existing lender.
There is a better way.
Our post completion module is powered by behavioural science. It gives real insight and genuine value for customers. Mortgages are no longer a utility. They’re a meaningful experience.
We’ve tested The Mortgage Hub extensively with customers. We understand what they want, and what they need.
The Hub is designed from the ground up, putting the customer first.
Your mortgage, done your way
The biggest challenge with changing and upgrading technology, is the effort needed to make sure everything is just so. Which is why our implementation is one of a kind.
The modular design means no matter what features you prefer we can make it work. From full system adoption or just a single component added into your process, to a bespoke component or full integration with your preferred supplier, our options are varied. Just like your customers.
On premises or in the cloud. Short term or long term. We are here to take your service to the next level.
Effortless Innovation
Lenders need to be ready to take advantage from the innovations happening across the mortgage industry, government and beyond. Our Mortgage Hub is fully integrated with the leading third-party APIs to streamline and simplify the mortgage journey.
See it for yourself
Building Societies Annual Conference
We were delighted to be one of the headline sponsors of this year’s Building Societies Annual Conference.
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The Future of Mortgages
In this webinar we explore the key challenges facing the mortgage industry, and how lenders can be prepared for the future.
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